ABOUT

Packserv Automation is a division of Packserv Australia, which, together with Packserv Manufacturing, provides a total end-to-end solution to cater for every conceivable packaging machine requirement. It’s here that the team at Packservutilise over 75 years of collective hands-on experience in the packaging machinery space to provide the very best automated solutions.

During the inception and development of Packserv Manufacturing it became clear that in order to get to the point where a truly ‘full-line’ automated solution could be made available to our customers; conveyors, fillers, cappers, labellers, and state of the art printers, we would need to position ourselves and gain access to machines that were not previously readily available here in Australia and New Zealand. Before the outbreak of Coronavirus changed the landscape of international travel, Nathen Wardell, Packserv’s MD, and Ken Seddon, Packserv’sC.O.O., travelled to the US, Japan, Taiwan and yes, China, to source, test and negotiate supplies of some of the finest machines currently on the market, the aim being to take Packserv’s existing fleet to the next level. With the development of Packserv Manufacturing, fillers, cappers, conveyors, and tables are manufactured right here in Sydney. We can now supply the other machines needed to create a full line solution, and at a price and level of quality, versatilityand reliability that is being achieved with the Packserv Manufacturing machines. Our dedication to providing the best available equipment has led to Packserv acquiring ‘best in class’ equipment from esteemed international suppliers who have chosen to partner with us to make their range of machines accessible to our customers, whilst Packserv provides the technical support that reduces down-time and enhances consistency of production.

Anyone who has bought machinery of any sort from overseas invariably has a bad-luck, never-again story to go with it. Problems, including such things as, poorreliability, not as described, non-existent aftersales service, and unavailability of replacement parts are sadly a common occurrence. With machines supplied by Packserv Automation, you can relax, safe in the knowledge that;

  • Every machine has been thoroughly examined and assessed for conformity by at least 2 of our experienced technicians, prior to it being dispatched from our Sydney or Melbourne office.
  • Each machine comes with a 12-month manufacturer’s warranty that is guaranteed by Packserv Australia for both parts and labour.
  • Packserv technicians have undergone rigorous training to ensure repairsand maintenance can be carried out, in most cases, on site.

Over the years Packserv has earned a reputation for knowing what ‘help’ means to our customers. Our highly trained and experienced technicians are happy to advise on production processes as well as how to fit the correct machine for optimum process improvement.

Packserv also provide access to spare parts, consumables, and ancillary equipment via the Packshop portal which can be accessed via this website.

OUR TEAM

At Packserv our staff work hard and enjoy what they do. We invest not only in the professional development of our team members, but also personal growth and wellbeing. Through extensive training programs and partnerships with research bodies such as the University of Wollongong, our team are some of the best trained technicians in Australia.

We have a genuine commitment towards occupational health and safety and a genuine commitment to ensure our team are taken care of.  Our team are also continually assessed against rigorous criteria to guarantee that clients are served by a happy, helpful team.

We are always on the lookout for new talent. If you have technical, sales or customer service experience that you might like to share, send your resume to careers@packserv.com.au

OUR DIRECTOR

Nathan Wardell is 3rd generation FMCG packaging and manufacturing. Nathan is the son of Gary Higgins, founder, and creator of most of the industry standard brands of packaging machinery still in use today. Brands like Asset Packaging Machinery, Profill, Flowfill, Rentafill, Collier Packaging and Mourpack Engineering all have Nathan’s family DNA evident in their history and development.

Early in Gary’s career he worked as a designer/machinist at Reilax Packaging in the 1970’s together with Mitch Vinski. Together they would go on to create Asset Packaging and Vinski Engineering respectively. Asset Packaging Machinery’s early designs were still made by Mitch Vinski until mid-2020 when the business was sold.

Nathan originally trained as an accountant before leaving that life behind in 1995 to work full-time with his father developing Rentafill. Having had work experience with both at Asset and Collier Packaging, when both were making machines for Flowfill, Nathan’s tranistion into the family business was entirely natural.

Nathan was left to run Rentafill alone from 1997, after his father left to pursue a life-long ambition to tour the world. However, when Gary returned some years later he decided he would sell Rentafill which prompted Nathan to go alone and start Packserv. That was 14 years ago and since then Packserv has continued to grow and diversify.

For over 25 years Nathan has been involved in the packaging machinery industry. As Packserv has grown so has the requirement for machinery, custom parts, and technical services so it was entirely natural to meet that need by creating a full service machine shop that turns out custom parts and machinery to its growing clientele.

The sale of Asset Packaging prompted Nathan to make the move to become a full scale manufacturer, producing Packserv’s own range of machinery, parts and accessories In many respects this has ‘squared the circle’ for Nathan and returned him to his roots as an engineer.

FROM THE DIRECTOR

“PACKSERV IS NOT ‘JUST A RENTAL OUTLET’. OUR BUSINESS IS NOT BUILT ON A ‘SET AND FORGET’ OR ‘DROP OFF AND PICK UP SERVICE’ MENTALITY. WE RECOGNISE OUR CLIENTS REQUIRE A SERVICE THAT WILL ENABLE THEM TO HAVE FULL ACCESS TO MANY DIFFERENT MACHINES AT SHORT NOTICE WITH SUPPORT AND EXPERT KNOW-HOW. THAT’S HOW WE ARE ABLE TO SET OURSELVES APART FROM OUR COMPETITORS”

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